FAQ’s

/FAQ’s
FAQ’s2020-02-08T09:10:39+00:00
What is IPTV?2019-02-22T04:33:45+00:00

Internet Protocol television (IPTV) is a method/technology of deliver television content over Internet Protocol (IP) networks. This is different from traditional terrestrial (like old days DD using Yagi antenna), satellite (like any DTH), and cable television formats.

What is INDELTV?2019-02-22T04:39:44+00:00

INDELTV is the one of the few IPTVOs (IPTV OPERATORS) in India. It works on an intranet network that does not use any internet bandwidth. Hence, the user can view television without any time delay resulting from buffering. Also, the combined services of internet and television by INDELTV significantly brings down the individual cost of internet and television.

Is INDELTV available in my area?2019-02-22T04:40:24+00:00

Check our website or call on the following number for availability.

How do I order INDELTV?2019-02-22T09:21:58+00:00

You can directly contact us
Phone:- +91-8198046335

What channels are available on INDELTV?2019-08-05T05:13:45+00:00

The following channels are available on INDELTV

How does INDELTV work?2019-02-22T04:48:53+00:00

INDEL TV Service  is delivered through our own captive network on intranet. Due to the medium of intranet the subscriber does not consume any data / internet bandwidth while watching television.

Can INDELTV work with any internet connection?2019-02-22T04:50:07+00:00

No. It is paired with our associate Internet Service Providers (ISP).  It is through the network of these associated ISPs that our service is delivered. You would have to buy this service through one such ISP in your area as available.

Is INDEL TV subscription prepaid or postpaid?2019-02-22T04:51:00+00:00

Prepaid.

How is INDELTV different than Jio TV?2019-02-22T04:52:03+00:00

Unlike INDELTV, while watching Jio TV the subscriber may consume data.

Would INDEL TV work on my laptop and mobile?2019-02-22T04:53:28+00:00

You would be able to watch some free-to-air channels on laptop and mobile but not the paid channels.(to be discussed)

Do I need a smart TV for INDEL TV?2019-02-22T04:54:05+00:00

No. It works with any television. Rather it converts your regular television into a Smart TV.

How much data does INDEL TV consume?2019-02-22T04:54:43+00:00

Watching INDELTV channels would not consume any data.

Does INDELTV require an Ethernet cable?2019-02-22T04:55:38+00:00

Yes, it does, from your internet router to your INDELTV set-top-box. You can even connect it on Wi Fi (wireless) with a small Wi Fi router.

Does INDEL TV give away any free services?2019-02-22T04:56:06+00:00

You may like to ask our Service Associate in your area for any such schemes on offer.

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What are the advantages of INDELTV?2019-02-22T04:56:41+00:00

INDELTV provides a more wholesome experience of watching television with better sound and video quality.  It works over the medium of intranet that does not get affected by any weather related disturbances. Also, INDELTV significantly brings down your costs related to internet and television.

Does INDEL TV require a dish antenna?2019-02-22T04:57:22+00:00

No. It does not require any dish antenna as it operates over wireline

What are the installation and activation charges?2019-02-22T10:52:24+00:00

Installation:Rs.350   

Activation:Rs.150

Can I see a demo of INDEL TV?2019-02-22T04:59:08+00:00

Yes. Here is a Link. (waiting for the video)

If you want a physical demo you may like to contact one of our affiliated Internet Service Providers closer to your location.

How many TVs can work with one INDEL TV connection?2019-02-22T05:00:03+00:00

Unlike DTH services you don’t need an additional dish or router to add another connection. You can just get a new set-top-box and connect it to the router. However the additional set-top-box would require its own subscription. You can connect multiple TVs on one subscriber ID but for each TV you would require a separate CPE/STB.

Does INDELTV also provide internet services?2019-02-22T05:00:30+00:00

Yes, INDELTV comes paired with an internet connection as an Associate Service .

Is there any warranty on INDELTV hardware?2019-02-22T05:01:06+00:00

INDEL TV set-top-box comes with one year warranty.

Where is INDELTV Office located ?2019-02-22T05:01:57+00:00

Mohali

3rd Floor, Plot No C110,

Industrial Area, SahibzadaAjit Singh Nagar,

Punjab 160055

Can I move my INDEL TV to another house without any paper work?2019-02-22T05:02:33+00:00

No. You need to inform your Internet Service Provider who would initiate the transfer process.

Can we connect pen drive or any other external memory device?2019-02-22T05:03:11+00:00

No.

Can we record content on INDEL TV?2019-02-22T05:05:38+00:00

No

My INDEL TV is not working?2019-02-22T05:06:33+00:00
  • If the box is properly connected and is not turning on then contact you Internet Service provider.
  • If the box is turning on but there is no feed/signal, go to settings and check whether your set-top-box is connected to the ethernet cableor not.
  • If the set-top-box is still not connecting to the networkand you have internet connection on other devices, then contact your Internet Service Provider. Do the same if there is no internet at all.

(Waiting for Video and Screenshots)

How do I recharge my INDEL TV subscription?2019-02-22T05:08:29+00:00

You can contact your Internet Service Provider or do it directly on INDEL TV website.

 

How do I discontinue my INDEL TV services?2019-02-22T05:08:58+00:00

Contact your ISP .

My INDEL TV is freezing or lagging?2019-02-22T05:10:11+00:00

Reboot your router and set-top-box. If the problem still persists, contact your Internet Service Provider.

Do I need a new INDEL TV connection for my second TV?2019-02-22T05:10:56+00:00

You just need to order a new set-top-box and subscription. Your subscriber ID would remain the same

How do I order a new remote or replace my INDEL TV?2019-02-22T05:11:32+00:00

Contact your Internet Service Provider.

How do I check whether INDEL TV is available in my area?2019-02-22T05:57:59+00:00

Contact our sales team at the following numbers:

Name Contact No. Areas
Mr. Uttam Kumar Rathore 9340000087 Punjab, Haryana, Uttar Pradesh
Mr. Raman Walia 9988999277 Direct Subscribers & EAST & North East India
Mr. Damanjit Singh 9814100190 Punjab, Uttrakhand, Jammu and Kashmir, Himachal Pradesh
Mr. Pritpal Singh 9819996815 Maharashtra, Goa, Gujarat
Mr. NaveenAnthony 9739996700 Karnataka, Karela, Tamil Nadu, Andhra Pradesh

For other regions contact our Toll-free number

Do I need an ISP license to become an INDEL TV franchiseer?2019-02-22T05:13:08+00:00

No, it is optional.

What is the sharing plan between INDELTV and the franchiser?2019-02-22T05:59:20+00:00

Contact our sales team at any of the following numbers

Name Contact no. Areas
Mr. Uttam Kumar Rathore 9340000087 Punjab, Haryana, Uttar Pradesh
Mr. Raman Walia 9988999277 Punjab
Mr. Damanjit Singh 9814100190 Punjab, Utrakhand, Jammu and Kashmir, Himachal Pradesh
Mr. Pritpal Singh 9819996815 Maharashtra, Goa, Gujarat
Mr. Naveen Anthony 9739996700 Karnataka, Kerela, Tamil Nadu, Andhra Pradesh

For other regions contact our Toll-free number

What is the investment required for becoming an INDEL TV franchiser?2019-02-22T06:00:06+00:00

Contact our sales team at any of the following numbers

Name Contact No. Areas
Mr. Uttam Kumar Rathore 9340000087 Punjab, Haryana, Uttar Pradesh
Mr. Raman Walia 9988999277 Punjab
Mr. Damanjit Singh 9814100190 Punjab, Utrakhand, Jammu and Kashmir, Himachal Pradesh
Mr. Pritpal Singh 9819996815 Maharashtra, Goa, Gujarat
Mr. Naveen Anthony 9739996700 Karnataka, Kerela, Tamil Nadu, Andhra Pradesh

For other regions contact our Toll-free number

What all do I need to do to start the process of becoming an INDELTV franchiser?2019-02-22T06:00:49+00:00

Contact our sales team at any of the following numbers

Name Contact No. Areas
Mr. Uttam Kumar Rathore 9340000087 Punjab, Haryana, Uttar Pradesh
Mr. Raman Walia 9988999277 Punjab
Mr. Damanjit Singh 9814100190 Punjab, Utrakhand, Jammu and Kashmir, Himachal Pradesh
Mr. Pritpal Singh 9819996815 Maharashtra, Goa, Gujarat
Mr. Naveen Anthony 9739996700 Karnataka, Karela, Tamil Nadu, Andhra Pradesh

For other regions contact our Toll-free number

How long does it take from the initial call to becoming an INDELTV franchiser?2019-02-22T05:50:51+00:00

Approximately 3 – 4 days

What will be my Scope of Work as an INDELTV franchiser?2019-02-22T05:52:14+00:00
  • Setting up a network
  • Deployment of set-top-boxes
  • Installation and activation of set-top-boxes
  • Replacement of set-top-boxes
  • Maintenance of network.
Would there be a contract between INDEL TV and the franchiser?2019-02-22T05:54:00+00:00

Yes.